Betjebof Privacy Policy — Your information is completely secure

We collect various types of information when you create an account and use our services on betjeb. This data is used solely to improve your experience and ensure a safe environment. Below is a detailed overview of the privacy-related information we collect.

Betjeb uses your data only for specific, legitimate purposes. We never use your information in any way that violates your privacy. The key purposes for which your data is used are outlined below:

• Account management: Your information is required for registration, login, and account security.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• KYC verification: Identity verification is performed to prevent fraud and money laundering.
• Customer Support: Your data is used to resolve your issues quickly.
• Platform Development: Usage data is analyzed to improve service quality.
• Responsible Gaming: Unusual gaming behaviour is detected and the user is offered appropriate assistance.
• Security Monitoring: Device information is analyzed to detect cyberattacks and fraudulent activity.

Betjeb retains your data only for as long as necessary. Financial transaction records are kept for a defined period as required by law. Our data retention policy is explained below:

• Data for active accounts is retained until the account is closed.
• After account closure, core data is retained for up to 5 years — for legal purposes only.
• Financial transaction records are retained for up to 7 years (in accordance with anti-money laundering laws).
• Log files and device information are retained for a maximum of 1 year.
• Upon opting out of marketing, your contact details are immediately removed from the marketing database.

If you wish to delete all your data, please contact our support team. Where no legal obligation applies, your request will be processed within 30 days.

Betjeb never sells your personal data or shares it with third parties without your consent. However, limited data may be shared with trusted partners where necessary to deliver specific services:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive data solely to process transactions.
• KYC provider: Identity verification is securely carried out with an approved KYC service provider.
• Law enforcement: Data may be disclosed to relevant authorities when required by a court order or legal obligation.
• Game Provider: Game integration partners for live games receive session data only — no personal information.

Betjeb uses a limited number of cookies on its website and app. Cookies are small files stored on your device that help the website remember your preferences.

Types of cookies betjeb uses:

• Essential cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: Analytics data is collected to understand which pages are used most.
• Preference Cookies: Stores language, theme, and other user preferences.

Betjeb believes every user should have full control over their own data. Under this Privacy Policy, you have the following rights:

• Right to Access Your Data: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of all your data where no legal obligation requires its retention.
• Right to Restriction of Processing: You may request that your data be used only for specific purposes.
• Right to Data Portability: You can receive your data in a portable format.
• Right to object: You may object to certain types of data processing.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

Betjeb has implemented the highest standards of technical and administrative measures to protect your data. Our security infrastructure operates on the following levels:

• SSL/TLS 256-bit encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewalls protect against cyber attacks.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Data Backup: Regular encrypted backups ensure the safety of your data.
• Access control: Only authorized personnel can access specific data.

Betjeb strictly does not collect data from or provide services to anyone under 18. Protecting minors is our highest priority under this Privacy Policy.

• Age verification is carried out at the point of registration.
• No one under the age of 18 is permitted to create an account.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.
• Parents can contact our support team regarding their child's account.

Betjeb may update this Privacy Policy from time to time. Changes may occur due to service improvements, new legal requirements, or technical developments.

• Registered users will be notified by email of any significant changes.
• The date of the most recent update is always displayed at the top of this page.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• If you object to any changes, you may request to close your account.