Betjeb believes gaming should be a source of entertainment — not stress or financial harm. We are committed to ensuring a healthy and safe gaming experience for every user.
Betjeb provides a range of effective tools and services to support responsible gaming.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once activated, and any increase requires a 7-day waiting period.
If you feel like you need a short break, you can suspend your account for anywhere between 24 hours and 6 weeks. Logging in or placing bets will not be possible during this period.
You can choose a self-exclusion period lasting anywhere from 30 days to 5 years. During this time, your account will be fully locked and you will not receive any promotional communications.
Once your set time is reached, betjeb will send you a reminder. You can track how long you've been playing each hour or session and enable automatic breaks.
Betjeb strictly prohibits account registration for anyone under 18. KYC verification is mandatory. We also encourage the use of parental control software on your devices.
If you notice signs of gaming addiction, betjeb will help connect you with professional counsellors and support organisations. Seeking help is an act of courage.
Responsible gaming means enjoying gaming in a way where you remain fully in control — of your time, your money, and your mental wellbeing. At betjeb, responsible gaming is not a restriction; it is a way of life.
Online betting and casino games can be a great source of entertainment — but only when you stay in control. betjeb wants you to use the platform as an informed and protected player. Chasing losses with bigger bets, spending money without your family's knowledge, or neglecting daily responsibilities in favour of gaming are all signs of irresponsible play.
The core principle of responsible gaming is simple: gaming should support your life, never burden it. Follow betjeb's responsible gaming policy and enjoy every session.
Please note: Responsible gaming does not mean less fun — it is your guarantee of greater enjoyment over the long run.
Gaming addiction often develops gradually and can be difficult to recognise early on. betjeb wants you to identify these signs yourself and take action in time. If any of the following apply to you, it may be time to seek help:
Experiencing these signs is not a weakness — it is a health concern. betjeb's support team and professional counsellors are always ready to help.
One of the key aspects of responsible gaming on betjeb is setting personal limits. You decide how much time and money you spend. These limits can be easily activated from your account settings:
| Limit Type | Options | Time of Effect | Status |
|---|---|---|---|
| Daily Deposit Limit | Set It Yourself | Instant | Active |
| Weekly Deposit Limit | Set It Yourself | Instant | Active |
| Monthly Deposit Limit | Set It Yourself | Instant | Active |
| Session Time Limit | 1 – 12 Hours | Instant | Active |
| Loss Limit | Set It Yourself | Instant | Optional |
| Wager Limit | Set It Yourself | Instant | Optional |
Important: Reducing a limit takes effect immediately, but increasing it requires a 7-day waiting period. This is for your own protection.
If you feel you need an extended break from gaming, use betjeb's self-exclusion feature. The process is completely confidential and can also be activated through the support team.
Log in and go to the "Responsible Gaming" section, then look for the "Self-Exclusion" option.
Choose a duration that suits you: 30 days, 3 months, 6 months, 1 year, or 5 years.
Confirm your decision. Once self-exclusion is activated, your account will be locked immediately.
Reach out to our support team whenever you need help. All assistance is provided with complete confidentiality.
During self-exclusion, you will not receive any promotional messages, and any attempt to open a new account will be automatically blocked by the system.
If there are children or teenagers in your household, preventing their access to online gaming platforms is a parental responsibility. betjeb strictly prohibits account creation for anyone under 18, but using technology for an extra layer of protection is equally important.
If an underage account is detected on betjeb, it is immediately closed and all associated data is deleted. Parents and guardians can contact support at any time.
You don't have to face gaming addiction alone. betjeb's support team and professional organisations are here for you. Seeking help takes courage — and it is the right decision.
Get responsible gaming support anytime via 24/7 live chat and email.
Speak with a trained mental health professional. Your privacy is fully protected.
Talk to people who have been through the same experience. Organisations like Gamblers Anonymous can help.
Read betjeb's FAQs and guides to learn more about responsible gaming.
For any responsible gaming support, contact the betjeb support team: [email protected]
Answer the following questions honestly. If you answer "Yes" to 3 or more, it may be time to seek help.
Have you ever spent more than your budget on gaming and felt regret afterwards?
Have you tried to stop gaming but failed repeatedly?
Have you felt the urge to bet more in order to recover money you've lost?
Have you hidden your gaming from family or friends, or lied about it?
Has gaming caused problems at work, in your studies, or in your family relationships?
Have you taken on debt or faced financial hardship because of gaming?
If you answered "Yes" to 3 or more questions, please contact the betjeb support team or activate self-exclusion. Your well-being is our priority.
Register today with a commitment to safe and mindful gaming on betjeb, and enjoy your welcome bonus.